Brittney M.
Excellent customer service and quick response time. Marcus came out to help with some toilet and sink issues. He let us know he was on his way and showed up right on time, and even put shoe covers on before coming inside. We will be reaching out to Pacific Rooter again.
Christina C.
Many companies do not take the time to listen, especially to elderly clients. Pacific Rooter was different. They had two technicians to us within an hour, listened to my dad's concerns, and explained everything with no sales pitch or fear tactics. Their prices were fair and honest.
Sergio B.
Luke was quick, informative, efficient and friendly. I would recommend Luke for any of your plumbing issues or needs.
Joshua L.
As a property manager, having an honest and reliable plumber is one of the most important things, and I have found that in Pacific Rooter. Jade was prompt and professional, and Luke was clear, knowledgeable, and fair with pricing. They are at the top of my vendor list.
Trent A.
Huge thank you to the team at Pacific Rooter. Luke cleared my main line, located my septic lid, and dug it clear so it could be pumped out. His after hours charge was nearly a third of the big name companies I contacted, and he was far more professional.
Brian S.
I cannot say enough good things about this company. Another company was quoting an outrageous price. These guys came out quickly, gave me a fair and honest estimate, fixed the problem perfectly, and left my yard looking even better than before.
Glenn C.
Reliable, efficient, responsive, and trustworthy. Jillian was quick to respond and scheduled the technician at a convenient time. Luke arrived on time, explained the work, performed the repairs as agreed, and even added a 30 day guarantee. No hidden fees, no surprises.
Daniel S.
I had a great experience with Pacific Rooter for a clogged kitchen sink. Jillian was upfront and prompt, even sending someone out the same morning. The technician, Matt, was professional and knowledgeable, and went above and beyond by repairing part of the pipes under my sink.
Xiaoping X.
I had a water leak under my lawn and contacted several companies. Most just threw out a random number. Then came Luke. He checked everything thoroughly and found the exact leak spot by hand. Reasonable quote and fast work. If you want the job done right the first time, Luke is your guy.
Mark F.
I typically do things myself, so I felt defeated requesting service. Pacific Rooter responded with a friendly text within 5 minutes, came to my house in Placentia in reasonable time, and handled my second floor bathtub clog within minutes. Will definitely call again.